Placing Your Order
How to place an order?
You can choose one of the following ways to contact us to place your order:
- Place your order online
- Fax in your order to 1-888-980-7272
- Contact our customer service department 1-888-980-CPAP (2727)
- E-mail us at cpapconnect@yahoo.com
For our mailing address, please visit our contact page or CLICK HERE.
Do I need a prescription to order a CPAP machine, Bi-Level machine, humidifier, or mask?
Yes, CPAP machines, Bi-Level machines, humidifiers, and masks require a written prescription signed by a physician licensed to practice in the United States and must be sent to us prior to shipment of your order. Your doctor's prescription should include the following:
- Your name
- Type of machine with the prescribed pressure settings
- Doctor's address and phone number
- The date the equipment was prescribed
- Doctor's signature and date signed
It will be necessary to contact your doctor to verify your prescription information and make sure we are shipping you the appropriate product(s).
Fax your prescription to 1-888-980-7272 or e-mail us your scanned prescription as an attachment to cpapconnect@yahoo.comDo I need a prescription to order tubing, filters, or parts for my mask or CPAP machine?
No, you can order replacement supplies without a written prescription from your doctor. However, if you plan on filing for insurance reimbursement, a prescription will be required by your insurance company.
How do I contact you if I have questions?
If you have questions about ordering a CPAP machine, humidifier, or mask, contact one of our representatives. They can answer all your questions and explain the process for getting you started on CPAP therapy.
To contact us, call 1-888-980-CPAP (2727)